Common questions
Common Questions
Is a marketing retainer or project engagement better value?
Neither is inherently better value. A retainer is better value when the need is genuinely ongoing and the relationship compounds over months. A project is better value when the need is specific and the outcome is defined. The value comparison only works when the engagement model is matched to the actual commercial need. Paying a retainer for a project-sized problem is the most common waste of marketing budget.
What is typically included in a monthly marketing retainer?
A retainer typically includes a defined set of deliverables per month: campaign management across specified platforms, regular strategy review, performance reporting, and agreed adjustments. The scope varies by engagement type. Stan Consulting's consulting retainers specify the number of strategic hours per month, the cadence of strategy review calls, and the reporting format. Managed service retainers specify the platforms managed and the activities included.
Can I start with a project and move to a retainer?
Yes. Stan Consulting's standard engagement flow begins with the Conversion Second Opinion as a project. The findings determine whether a subsequent retainer engagement makes sense, what the retainer should cover, and at what level. Starting with a project allows both parties to evaluate fit before committing to ongoing work, which is materially different from the standard agency pattern of signing a retainer first.
How long should a marketing retainer run before evaluating?
Evaluation windows vary by engagement type. Campaign management retainers typically need 90 days before outcome data is meaningful. Consulting retainers can be evaluated monthly against specified strategic deliverables. The evaluation question should be whether the engagement is producing the commercial outcome it was hired to produce, not whether activity is happening. Activity is easy. Outcome is the right measure.
What happens to my campaigns if I end a retainer engagement?
Campaign assets, account structure, and documentation remain with the client. Stan Consulting's engagements are structured so that ending the relationship does not destroy the work that was built. Accounts remain under client ownership throughout. Documentation is delivered at regular intervals so that internal or alternative providers can continue operation without a knowledge gap.