This Privacy Policy describes how Stan Consulting LLC ("Stan Consulting," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit stanconsultingllc.com (the "Website") or engage our services. By using the Website or submitting information through any form, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
1. About Us
Stan Consulting LLC is a California limited liability company with its principal place of business at 1364 Blue Oaks Blvd, Suite 400, Roseville, CA 95678. Contact: [email protected].
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily submit through forms, email, phone, or during engagements, including but not limited to:
- Name, business name, email address, phone number, and mailing address
- Website URL, company information, revenue range, and marketing platform details
- Description of your business problem, marketing challenges, or reason for contact
- Information provided during consulting engagements, including access credentials to advertising or analytics accounts
- Payment information (processed by third-party payment processors; we do not store full card numbers)
2.2 Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect:
- IP address, browser type, device type, operating system, and referring URL
- Pages viewed, time on site, clickstream data, and interaction events
- Cookie identifiers, pixel tags, and similar tracking technology data
- Approximate geographic location derived from IP address
2.3 Information from Third Parties
We may receive information about you from third-party advertising platforms, analytics providers, referrers, or publicly available business sources. We do not purchase consumer data lists.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate the Website, measure performance, and deliver relevant advertising. These include:
- Google Tag Manager and Google Analytics 4: measure Website traffic and behavior
- Meta Pixel (Facebook): measure advertising performance and enable retargeting
- Essential cookies: required for the Website to function correctly
You can control non-essential cookies through our cookie consent banner. Rejecting non-essential cookies will not prevent you from using the Website but may limit personalization and advertising relevance. You can also control cookies through your browser settings.
4. How We Use Information
We use the information we collect to:
- Respond to your inquiries and deliver the services you request
- Conduct diagnostic reviews, audits, and advisory work contracted through the Conversion Second Opinion or other engagements
- Process payments and fulfill contractual obligations
- Send service-related communications, invoices, and engagement updates
- Send marketing communications where you have opted in (you can unsubscribe at any time)
- Measure and improve Website performance, user experience, and advertising effectiveness
- Detect, prevent, and address technical issues, fraud, or abuse
- Comply with legal obligations and enforce our agreements
5. Legal Basis for Processing (EEA/UK Residents)
If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal data on the following legal bases:
- Consent: where you have given explicit consent (e.g., marketing communications, non-essential cookies)
- Contract: where processing is necessary to provide services you have requested
- Legitimate interests: where we have a legitimate business interest that does not override your rights (e.g., Website security, fraud prevention)
- Legal obligation: where required by law
6. How We Share Information
We do not sell personal information. We share information only as follows:
- Service providers: hosting (Cloudflare), form processing (Web3Forms), email (Google Workspace), payment (Stripe and similar), analytics (Google), advertising (Meta), and similar vendors bound by confidentiality obligations
- Professional advisors: attorneys, accountants, and insurers when necessary
- Legal compliance: where required by law, subpoena, court order, or to protect our rights, property, or safety
- Business transfers: in connection with a merger, acquisition, or sale of assets
- With your consent: for any other purpose disclosed to you at the time of collection
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Typical retention windows:
- Inquiry and form submission data: up to 3 years from last contact
- Client engagement records (contracts, deliverables, invoices): 7 years for tax and legal compliance
- Marketing communications data: until you unsubscribe or request deletion
- Website analytics: up to 26 months in Google Analytics
8. Your Privacy Rights
8.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell (we do not sell)
- Request a copy of your personal information
- Request deletion of your personal information, subject to legal exceptions
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell or share for cross-context behavioral advertising outside of the cookie-based advertising disclosed above)
- Limit use of sensitive personal information
- Be free from retaliation for exercising your rights
To exercise your rights, email [email protected] with the subject line "CCPA Request." We will verify your identity before responding and will respond within 45 days.
8.2 EEA, UK, and Swiss Residents (GDPR)
If you are located in the EEA, UK, or Switzerland, you have the right to access, correct, delete, restrict, or port your personal data, and to object to processing. You also have the right to withdraw consent at any time and to lodge a complaint with your local data protection authority.
8.3 All Other Users
Regardless of your location, you may contact us at [email protected] to request access, correction, or deletion of your information. We will respond within a reasonable time and consistent with applicable law.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit (HTTPS), access controls, and vendor due diligence. However, no system is completely secure. You acknowledge that you provide information at your own risk and that Stan Consulting LLC cannot guarantee absolute security of transmitted or stored data.
10. International Data Transfers
Stan Consulting LLC is based in the United States. If you access the Website or provide information from outside the U.S., your information will be transferred to, stored, and processed in the U.S. and other jurisdictions where our service providers operate. By using the Website, you consent to such transfers. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
11. Children's Privacy
The Website and our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Third-Party Links and Services
The Website may link to third-party websites, including sister properties (stantscherenkow.com, sfmarketing.agency, globalmarketing.agency, growyourbrand.net) and external publishers. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit.
13. Do Not Track
Some browsers offer a "Do Not Track" signal. We do not currently respond to Do Not Track browser signals because there is no common industry standard for interpreting them. You can manage tracking through our cookie consent banner and your browser settings.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent changes. Material changes will be announced on the Website. Continued use of the Website after changes become effective constitutes acceptance of the revised policy.
15. Contact Us
Stan Consulting LLC
1364 Blue Oaks Blvd, Suite 400
Roseville, CA 95678
Email: [email protected]
Phone: (415) 589-9805