1. About Stan Consulting

Stan Consulting LLC is a California limited liability company registered in the State of California, with its principal place of business at 1364 Blue Oaks Blvd, Suite 400, Roseville, CA 95678. Stan Consulting provides marketing consulting, diagnostic reviews, paid advertising management, and related professional services.

2. Services

2.1 Scope of Services

Stan Consulting offers a range of services including but not limited to the Conversion Second Opinion diagnostic ($999), Revenue Sprint engagements, Google Ads management, Shopify Performance Max management, Meta Ads management, marketing system builds, website and landing page design, and marketing strategy consulting. The specific scope of any engagement is defined in the applicable service page, proposal, statement of work, order confirmation, or email exchange. In the event of conflict, a signed statement of work or order confirmation controls over website copy.

2.2 Nature of Services

Our services are advisory and professional in nature. Recommendations, audits, diagnostics, roadmaps, and implementations are based on information provided by Client and Stan Consulting's professional judgment at the time of delivery. Marketing and advertising outcomes depend on many factors outside Stan Consulting's control, including but not limited to Client's product, offer, pricing, competitive landscape, ad platform changes, seasonality, macroeconomic conditions, and Client's implementation of recommendations.

2.3 No Guarantee of Results

STAN CONSULTING DOES NOT GUARANTEE SPECIFIC REVENUE, TRAFFIC, CONVERSION RATE, RETURN ON AD SPEND, RANKING, OR OTHER BUSINESS OUTCOMES. ANY EXAMPLES, CASE STUDIES, CLIENT RESULTS, OR PROJECTIONS SHOWN ON THE WEBSITE OR IN PROPOSALS ARE ILLUSTRATIVE OF PAST OUTCOMES FOR SPECIFIC CLIENTS UNDER SPECIFIC CONDITIONS. PAST PERFORMANCE DOES NOT GUARANTEE FUTURE RESULTS. CLIENT ACKNOWLEDGES AND ACCEPTS THIS RISK.

3. Orders, Payment, and Final Sale

3.1 Orders

Orders are placed through the Website, by email, or by signed proposal. An order is accepted when Stan Consulting confirms acceptance in writing (including email) or commences work, whichever occurs first. Stan Consulting reserves the right to refuse or cancel any order at its sole discretion prior to commencement of work, in which case any amount paid will be refunded in full.

3.2 Pricing and Payment

Prices are listed in U.S. Dollars and are exclusive of applicable taxes unless stated otherwise. Payment is due in full at the time of order for fixed-fee services such as the Conversion Second Opinion. For ongoing management or multi-phase engagements, payment terms are set out in the applicable statement of work. Accepted payment methods are disclosed at checkout. Late payments accrue interest at the lesser of 1.5% per month or the maximum permitted by law, plus reasonable collection costs.

3.3 Final Sale; No Refunds Except As Stated

ALL SERVICES, DIGITAL DELIVERABLES, DIAGNOSTIC REPORTS, AUDITS, ROADMAPS, TEMPLATES, AND CUSTOM WORK SOLD BY STAN CONSULTING ARE FINAL SALE ONCE WORK HAS COMMENCED. NO REFUNDS, EXCHANGES, CHARGEBACKS, OR CREDITS WILL BE ISSUED EXCEPT AS EXPRESSLY SET OUT BELOW.

3.4 No Refunds on the Conversion Second Opinion

The Conversion Second Opinion is sold as a fixed-scope diagnostic. The $999 fee is final on submission of the intake form. No refund is available at any point, including after delivery of the written report. The scope of what is reviewed and what is delivered is fully specified on the engagement page before payment, so the engagement is unambiguous at the point of sale. Read-only account access requested as part of the diagnostic is operational, not a condition of refund. Clients who do not wish to accept these terms should not submit the intake form.

3.5 Chargebacks

Client agrees not to initiate credit card chargebacks, payment processor disputes, or similar reversals for any reason other than demonstrated fraud. Initiating an unwarranted chargeback constitutes a material breach of these Terms. Client agrees to reimburse Stan Consulting for all fees, costs, and reasonable attorneys' fees incurred in defending against an unwarranted chargeback, and Stan Consulting reserves the right to pursue collection of any chargeback amount as an outstanding debt.

3.6 Price Changes

Stan Consulting may change prices at any time. Price changes do not apply retroactively to orders already accepted.

4. Client Responsibilities

To enable Stan Consulting to perform services effectively, Client agrees to:

Provide accurate, complete, and current information requested by Stan Consulting
Grant timely access to ad accounts, analytics accounts, CMS, Shopify admin, or other systems required for the engagement
Respond to reasonable requests for input, approvals, or decisions within a reasonable time
Implement recommendations correctly or authorize Stan Consulting to implement them on Client's behalf
Comply with all applicable laws, including advertising regulations, consumer protection laws, and platform policies
Maintain backups of Client's own data and systems

Stan Consulting is not responsible for delays, cost overruns, or reduced outcomes caused by Client's failure to meet these responsibilities.

5. Intellectual Property

5.1 Stan Consulting's Intellectual Property

All content published on the Website, including but not limited to written articles, blog posts, pillar guides, cluster articles, service page copy, case study narratives, diagnostic frameworks, audit checklists, methodologies, diagrams, illustrations, icons, schema markup, HTML templates, CSS, JavaScript, design tokens, color palettes, photography, logos, trademarks, and trade dress (collectively, "Stan Consulting IP"), is owned by Stan Consulting LLC or its licensors and is protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.

Stan Consulting retains all right, title, and interest in and to the Stan Consulting IP. No license to the Stan Consulting IP is granted except as expressly stated in these Terms.

5.2 Permitted Use of Website Content

You may view, read, and print Website content for your personal, non-commercial reference. You may share direct links to Website pages on social media and in emails. Any other use requires prior written permission from Stan Consulting.

5.3 Prohibited Uses

WITHOUT STAN CONSULTING'S PRIOR WRITTEN CONSENT, YOU MAY NOT:

Copy, reproduce, republish, redistribute, or create derivative works from any Website content or Stan Consulting IP, in whole or in part
Use Website content to train, fine-tune, or otherwise develop any artificial intelligence or machine learning model, regardless of whether the use is commercial or non-commercial
Scrape, crawl, harvest, index, or extract Website content through automated means, except by general-purpose search engines operating in compliance with robots.txt
Use the Stan Consulting name, logo, trademarks, or trade dress in any manner that suggests endorsement, affiliation, or sponsorship without written permission
Remove or alter any copyright notice, trademark notice, or other proprietary marking on any Stan Consulting content or deliverable
Use any Stan Consulting deliverable, report, audit, roadmap, template, or methodology for the benefit of any third party, or resell, sublicense, or redistribute any deliverable
Reverse-engineer, decompile, or attempt to derive the source or methodology behind any Stan Consulting deliverable

5.4 Deliverables and License to Client

Upon full payment of all applicable fees for an engagement, Stan Consulting grants Client a non-exclusive, non-transferable, worldwide license to use the final deliverables produced for that engagement (for example, a Conversion Second Opinion report, a campaign structure document, a landing page build) solely for Client's own internal business purposes.

For avoidance of doubt, this license does NOT include the right to:

Resell or sublicense the deliverable or any portion of it
Share the deliverable with any third party outside Client's organization, except professional advisors bound by confidentiality
Use the deliverable to create competing consulting services or products
Publish the deliverable or its contents publicly in whole or in substantive part

Stan Consulting retains ownership of all pre-existing materials, methodologies, frameworks, templates, know-how, and general skills developed during the engagement ("Background IP"). Nothing in an engagement transfers Background IP to Client.

5.5 Client Materials

Client retains ownership of all materials Client provides to Stan Consulting, including brand assets, product content, customer data, and account access ("Client Materials"). Client grants Stan Consulting a license to use Client Materials solely for the purpose of delivering the engagement.

5.6 Use of Anonymized Results

Stan Consulting may reference engagement results, outcomes, and learnings in anonymized, aggregated, or otherwise non-identifying form for marketing, case studies, and portfolio purposes, provided that no specific client name, brand, domain, or identifying detail is disclosed without Client's express written consent.

5.7 DMCA and Copyright Complaints

Stan Consulting respects the intellectual property of others. If you believe content on the Website infringes your copyright, please send a written notice to [email protected] with the subject line "DMCA Notice" including: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Website; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized; (e) a statement under penalty of perjury that the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature.

6. Confidentiality

During an engagement, each party may receive confidential information from the other. Each party agrees to hold the other's confidential information in confidence, to use it only for purposes of the engagement, and not to disclose it to third parties except as required by law or with the disclosing party's consent. Confidential information does not include information that (a) is or becomes publicly known through no fault of the receiving party; (b) was known prior to disclosure; (c) is independently developed; or (d) is lawfully received from a third party.

7. Third-Party Platforms and Dependencies

Stan Consulting's services often rely on third-party platforms and services including Google Ads, Google Analytics, Meta Ads Manager, Shopify, WordPress, Cloudflare, Web3Forms, and similar. Stan Consulting has no control over these platforms and is not responsible for platform outages, policy changes, account suspensions, rate-card changes, or other actions taken by third-party platforms. Client is responsible for maintaining good standing with all platforms Client uses.

8. Disclaimers

THE WEBSITE, ALL SERVICES, AND ALL DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, STAN CONSULTING DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, UNINTERRUPTED OR ERROR-FREE OPERATION, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Stan Consulting does not warrant that the Website will be secure, free of viruses, or uninterrupted. Stan Consulting does not warrant that any advice, recommendation, or deliverable will produce any specific business result.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STAN CONSULTING LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, ANY SERVICE, OR ANY DELIVERABLE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF STAN CONSULTING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

STAN CONSULTING'S TOTAL AGGREGATE LIABILITY TO CLIENT FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, OR ANY SERVICE OR DELIVERABLE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT TO STAN CONSULTING IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $999, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. If applicable law does not allow some of the exclusions or limitations above, the exclusions and limitations apply only to the maximum extent permitted.

10. Indemnification

Client agrees to defend, indemnify, and hold harmless Stan Consulting LLC and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or related to: (a) Client's use of the Website or services; (b) Client's breach of these Terms or any representation or warranty herein; (c) Client's violation of any law or third-party right; (d) Client's products, services, offers, or advertising content; or (e) any claim by a third party (including ad platforms, regulators, or consumers) related to Client's business.

11. Termination

Either party may terminate a specific engagement in accordance with the terms of the applicable statement of work. Stan Consulting may terminate these Terms, any engagement, or Client's access to the Website at any time, without notice, for breach of these Terms, non-payment, conduct Stan Consulting deems harmful, or for any lawful reason. Upon termination, all unpaid fees for work performed become immediately due, and Sections 3, 5, 6, 8, 9, 10, 12, and 13 of these Terms survive.

12. Governing Law, Dispute Resolution, Arbitration, and Class Waiver

12.1 Governing Law

These Terms and any dispute arising out of or related to these Terms, the Website, or any service are governed by the laws of the State of California, without regard to its conflict of laws principles.

12.2 Informal Resolution

Before filing any claim, the party with a claim agrees to notify the other party in writing and attempt in good faith to resolve the dispute through direct communication for at least 30 days.

12.3 Binding Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, ANY SERVICE, OR ANY DELIVERABLE THAT IS NOT RESOLVED THROUGH INFORMAL RESOLUTION SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS UNDER ITS STREAMLINED ARBITRATION RULES. THE SEAT OF ARBITRATION SHALL BE SACRAMENTO COUNTY, CALIFORNIA. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION.

12.4 Class Action Waiver

CLIENT AND STAN CONSULTING EACH AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS PROCEEDING.

12.5 Injunctive Relief Carve-Out

Notwithstanding the above, either party may seek injunctive or other equitable relief in the state or federal courts located in Sacramento County, California, to protect its intellectual property, confidential information, or trade secrets.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable statement of work or order confirmation, constitute the entire agreement between the parties regarding the subject matter and supersede all prior agreements or communications.

13.2 Severability

If any provision of these Terms is held invalid or unenforceable, that provision shall be enforced to the maximum extent permitted and the remaining provisions shall remain in full force and effect.

13.3 No Waiver

Stan Consulting's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

13.4 Assignment

Client may not assign or transfer these Terms or any rights or obligations under them without Stan Consulting's prior written consent. Stan Consulting may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

13.5 Force Majeure

Stan Consulting shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, pandemic, government action, internet or platform outages, or third-party service failures.

13.6 Independent Contractor

Stan Consulting is an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, agency, or fiduciary relationship between the parties.

13.7 Notices

Notices to Stan Consulting must be sent to [email protected] or to 1364 Blue Oaks Blvd, Suite 400, Roseville, CA 95678. Notices to Client will be sent to the email address or address on file.

13.8 Changes to Terms

Stan Consulting may update these Terms from time to time. The "Last Updated" date at the top reflects the most recent version. Material changes will be communicated via the Website. Continued use of the Website or services after changes take effect constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, contact Stan Consulting LLC directly.

Terms and Conditions