Calls, estimates & booked work
Plumbing calls coming in, but no jobs getting booked?
Before buying more calls, find out what happened to the ones you already paid for. The right fix depends on where they stopped.
If the calls are for work you do not want
Compare what the ad promises with the job the caller requests. Separate drains, repairs and replacements where the intent differs. Make exclusions and coverage clear without burying the booking action.
If customers cannot reach anyone
Check advertised hours against answered hours. Assign missed-call follow-up and confirm it actually happens. An automatic acknowledgement can confirm receipt; it cannot promise a technician or replace an urgent response process.
If the office speaks to them but cannot book
Ask whether the issue is area, availability, job fit or an unclear next step. Give staff a short process: confirm address, identify the service, check availability, explain what happens next. Your business sets charges and technical advice.
If visits are booked but jobs do not happen
Separate cancellations, no-shows, diagnosis-only visits and declined work. These require different decisions. A landing-page rewrite cannot solve every scheduling or pricing issue.
What Stan Consulting can help change
We can revise the pages and advertising for job fit, improve inquiry capture, or build agreed follow-up. The scope follows the observed problem. You keep responsibility for dispatch, estimates and plumbing work.
Stan Consulting handles marketing and inquiry follow-up within the agreed scope. Your team confirms availability, technical advice, pricing and dispatch.
See the work
See the handoff and the record behind it.
Water heater replacements: page wording, useful questions and a record that keeps open inquiries separate from completed work.
Includes editable downloads. The sample inquiries are fictional.
How Stan Consulting builds and checks the workWork with Stan Consulting
Tell us which jobs you want.
Your trade, service area and the work you want more of are enough to start. We confirm the fit, scope and price before work begins.
Stan Consulting services are paid. Advertising spend is separate.