Common questions
Common Questions
Should I run PMax or Shopping for my Shopify store?
The answer depends on conversion history. Stores with fewer than 30 conversions per month should run Standard Shopping until conversion data is sufficient for PMax to optimize correctly. Stores with 30+ monthly conversions, verified tracking, and segmented asset groups are candidates for PMax. The decision should be based on account data, not on which campaign type is newer.
How many conversions do I need before PMax produces reliable results?
Google's guidance is 30 conversions per month minimum for PMax to learn reliably. In practice, 50 or more conversions per month produces better optimization signal. Below 30 conversions, PMax serves broad inventory that looks efficient on the platform dashboard but often produces poor incremental revenue. Build conversion volume on Standard Shopping first, then transition.
Can I run both PMax and Standard Shopping at the same time?
Yes, and in many cases this is the correct structure. Standard Shopping handles transparent search-intent traffic with visible query data. PMax handles broader discovery across Display, YouTube, and Gmail. Running both with a dedicated brand campaign to protect brand search credit is a common high-performing structure for mature accounts.
Why is my PMax campaign reporting high ROAS but revenue is not growing?
This is the PMax cannibalization pattern. PMax frequently bids on branded search queries that would have converted regardless, then reports those conversions as acquired revenue. The reported ROAS is inflated. Incremental revenue is lower than the report shows. The fix is a brand-exclusion experiment or asset-level reporting analysis to quantify true incrementality.
How do I know if my PMax campaign is working or just farming brand search traffic?
Run an experiment: exclude branded terms for two weeks and compare reported ROAS against actual Shopify revenue in the same period. If revenue holds steady but platform ROAS drops, PMax was reporting brand-search conversions as new. If revenue drops with platform ROAS, PMax was genuinely incremental. Most accounts land somewhere between, and the experiment quantifies where.