The page treats every repair request like the same appointment.
Auto repair reports can show calls, forms, map visits, and ad activity while the owner still has to separate brake service, check-engine diagnostics, oil changes, tire service, transmission questions, fleet service, warranty questions, tow-ins, estimate shoppers, and bad-fit requests by hand.
- Maintenance and diagnostic requests are mixed together
- Urgency, tow-in status, and bay capacity are checked too late
- Reports count appointments without showing repair-order quality or advisor fit