Emergency calls are counted before they are qualified.
Water damage lead reports can look strong while the owner is still sorting real losses, out-of-area calls, mold-only inquiries, insurance questions, price shoppers, commercial work, and after-hours misses by hand.
- No separation between water extraction, mold, sewage, and general cleanup
- After-hours calls are not routed by job value or crew availability
- Reports show lead count without source, claim, or booked-job quality